We're here to help

Every conversation
starts here.

Whether you're bringing Mentra to your organisation, raising a concern, or just need help — we're listening. Choose what brings you here and we'll take it from there.

What brings you here today?
For Organisations
Let's talk about
your organisation.
Tell us where you are and what you're looking for. We'll follow up within 24 hours to schedule a discovery call.

    Typically responds within 24 hours

    Request received.

    A member of the Mentra team will be in touch within 24 hours to schedule your discovery call.

    Why organisations choose Mentra
    Proactive wellbeing support — before people reach crisis point.
    • 24/7 AI support for every employee or student
    • Licensed therapist access, inside the app
    • Research-backed — MoU with University of Birmingham Dubai
    • Culturally sensitive — built for the UAE and MENA
    • Full privacy — no employer access to individual data
    Direct contact
    B2B Enquiries
    business@yourmentra.com
    Headquarters
    in5 Tech · Dubai Internet City · UAE
    Responds within 24 business hours
    App Support
    Let's fix this
    for you.
    Tell us what's happening and we'll get it sorted. Most issues are resolved within one business day.
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      Typically responds within 24 hours

      Got it. We're on it.

      Our support team will be in touch within one business day.

      Direct email
      Product & Technical Support
      hello@yourmentra.com
      Subject: Attn. Product, Service & Technical Support
      Responds within 1 business day
      Raise a Concern
      Tell us about your
      experience.
      Every concern is heard by our Experience Officer personally. We acknowledge within 48 hours and follow through — always.

        Typically responds within 24 hours

        Received. We're on it.

        Rasha Shaikh will personally review your concern and be in touch within 48 hours.

        Experience Officer
        Handled formally.
        Responded to seriously.

        Every concern raised goes directly to our Experience Officer. You'll hear back within 48 hours. You will receive an acknowledgement within 48 business hours and a resolution or update within 30 days.

        RS
        Rasha Shaikh Experience Officer, Mentra
        Direct email
        hello@yourmentra.com
        How it works
        1
        Tell us what happened

        Via this form or directly to hello@yourmentra.com

        2
        Acknowledgement

        You'll receive confirmation within 48 business hours.

        3
        Review & resolution

        Our officer investigates and responds with a resolution within 30 days.

        Press & Media
        Working on a story
        about mental health?
        We welcome media enquiries, research collaborations, and interview requests. Tell us about your project and we'll be in touch.

          Media team responds within 48 hours

          Enquiry received.

          Our communications team will be in touch within 48 hours.

          Recent highlights
          July 2025
          MoU signed with University of Birmingham Dubai
          2025
          Featured speaker — AI Everything Global, Dubai
          2024
          Oxbridge AI Challenge — Semifinalist
          Headquarters
          Dubai, United Arab Emirates
          in5 Tech · Dubai Internet City · Sheikh Zayed Road
          🇦🇪 Registered in UAE
          🔒 End-to-end encrypted
          🏥 Clinician-founded